1. Data Collection & Usage
At AetherFlow, we take your privacy as seriously as we take your indoor air quality. When you book a service or request a quote for air conditioning installation, we collect specific details like your name, address, and cooling requirements. Why do we do this? Simple: it's the only way to ensure our engineers arrive at the right Twinlaw Street location at the right time.
Secure Bookings
Every piece of data sent through our booking form is encrypted. We don't sell your personal details to third parties. Period.
Cookie Policy
We use minor cookies to remember your preferences and analyze site traffic so we can improve your browsing experience.
2. Your Rights
Do you know you have the right to request a full copy of the data we hold on you? You also have the right to be forgotten. If you'd like your details removed from our service records, simply email us at [email protected]. We'll handle it within 30 days.
Note: We may retain certain information for legal or tax purposes, especially regarding 17 years of service history for commercial compliance.
Questions about our cooling-specific data handling? We've got answers.
Contact Privacy OfficerTrust in Every Breath
Our commitment to sustainable cooling extends to how we handle digital footprints. We're not just climate engineers; we're stewards of your trust. Whether we're installing a new energy-efficient unit or managing your online data, transparency is our baseline.